Logitech Sync is a cloud-based remote device management platform that enables IT teams to monitor and manage Logitech devices using CollabOS or the Sync app installed on a host machine. Using the Logitch Sync integration allows you to bring device health and usage information into Vantage.
Pre-requisites
Before you begin the integration process, ensure:
- You have an active Vantage account with licenses for the rooms you wish to monitor.
- Your Logitech devices are networked, operational, and enabled on Logitech Sync.
- You have administrative access to both your Vantage account and Logitech Sync account.
Steps to Integrate Vantage with Logitech Sync
Step 1: Create Logitech Sync Account
Vantage requires the credentials of a Logitech Sync accounts to enable the integration, it is recommended that a dedicated 'service' account is used.
Step 2: Enable Logitech Sync Integration in Vantage
- Log in to your Vantage account.
- Navigate to 'Integrations'.
- Find 'Logitech Sync' and click on 'Add Integration'.
- Enter the username and password for your Logitech Sync Account.
Data gathered by integration
| Label | Key | Description | Data Type | Health | Optional | Usage |
|---|---|---|---|---|---|---|
| Name | name | The name of the device. | string | ❌ | ❌ | ❌ |
| Type | type | The type of the device. | string | ❌ | ❌ | ❌ |
| Software Version | softwareVersion | The software version of the device. | string | ❌ | ❌ | ❌ |
| Operating System | operatingSystem | The name of the current OS. | string | ❌ | ❌ | ❌ |
| Operating System Version | operatingSystemVersion | The version of the OS. | string | ❌ | ❌ | ❌ |
| Connected Displays | connectedDisplays | The number of connected displays. | string | ✔ | ✔ | ❌ |
| Connected Microphones | connectedMicrophones | The number of connected displays. | string | ✔ | ✔ | ❌ |
| Connected Microphones Health | connectedMicrophonesHealth | The health of the connected microphones. | string | ✔ | ✔ | ❌ |
| Connected Cameras Health | connectedCamerasHealth | The health of the connected microphones. | string | ✔ | ✔ | ❌ |
| Tap HDMI Capture Health | tapHdmiCaptureHealth | The health of the connected microphones. | string | ✔ | ✔ | ❌ |
| People Count | peopleCount | The number of people in the room. | string | ❌ | ❌ | ✔ |