Team Roles
Members can be assigned roles to give them permission to perform certain actions in the platform.
Administrator
Administrators have the highest level of access and control within the application. They can perform any action, including creating and managing user accounts, configuring account settings, onboarding partners and activating gateways.
Operator
Operators possess coordinator permissions along with added capabilities such as adding, moving, and deleting devices, managing device models, updating thresholds, and assigning sensor profiles.
Coordinator
Coordinators have view permissions with the additional ability to manage alerts.
Viewer
Viewers have the lowest level of access within the application. Their primary role is to view devices and monitor their status. They do not have the ability to make any changes or perform any actions within the application.
Permissions Matrix
The following table outlines the specific permissions for each role:
| Permission | Administrator | Operator | Coordinator | Viewer |
|---|---|---|---|---|
| View Alerts | ✓ | ✓ | ✓ | ✓ |
| View Dashboard | ✓ | ✓ | ✓ | ✓ |
| View Devices | ✓ | ✓ | ✓ | ✓ |
| Manage Alerts | ✓ | ✓ | ✓ | ✗ |
| Manage Devices | ✓ | ✓ | ✗ | ✗ |
| Connect to Devices | ✓ | ✓ | ✗ | ✗ |
| View Team Members | ✓ | ✗ | ✗ | ✗ |
| Manage Team Members | ✓ | ✗ | ✗ | ✗ |
| Manage Client Account | ✓ | ✗ | ✗ | ✗ |
| View Gateways | ✓ | ✗ | ✗ | ✗ |
| Manage Gateways | ✓ | ✗ | ✗ | ✗ |
| Manage Sensor Profiles | ✓ | ✗ | ✗ | ✗ |
| Manage Partners | ✓ | ✗ | ✗ | ✗ |
Steps for Team Member Management
Inviting Team Members
- Log in to your Vantage account with an Administrator role.
- Navigate to 'Team Members'.
- Enter the email address of the person you want to invite.
- Assign a role to the team member: Administrator, Operator, Coordinator, or Viewer.
- Click 'Add'. An invitation email will be sent to the person, instructing them on how to join Vantage.
Updating Team Member Role
- Log in to your Vantage account with an Administrator role.
- Navigate to 'Team Member Management'.
- Select the new role to be applied to the member.
- Click 'Save' to apply the new role.
Removing Team Members
- Log in to your Vantage account with an Administrator role.
- Navigate to 'Team Member Management'.
- Find the team member you wish to delete and click 'Remove'
- You will be asked to confirm the deletion. Please note that deleting a team member is permanent and cannot be undone.
- Click 'Remove' to remove the team member.