Our remote connection protocols (HTTP or HTTPS, SSH, Telnet or RDP) are all established using a secure overlay network. This tunnel establishes a secure channel between the Vantage Gateway and the cloud, all traffic is encrypted and the content cannot be sniffed.
If a device does not use one of the above protocols a TCP tunnel can be opened directly to access the device. In this scenario the level of security will depend on the underlying protocol used by the device. For security reasons we only allow TCP tunnels to be open for one hour.
As an alternative to a TCP tunnel a VPN can be created which will provided secure, encrypted access to a device directly.